AI Voice

In this tab, you can customize how your AI Agent sounds during voice interactions. This is important for creating a smooth and enjoyable experience for users when they talk to your AI Agent.

Adjust voice settings for your AI Agent

Select Voice

• You can pick the voice your Copilot will use. There are many voice options to choose from. Keep in mind that some voices may not work on every platform, so it's good to test and see what works best.

  Choose the AI Agent's voice

  tip

  Choose a voice that fits your brand's personality, whether it's friendly, professional, or formal. Selecting the right voice helps create a cohesive user experience.

Ambient Sound

• This option allows you to add background sounds during calls. It can make voice interactions feel more realistic and less robotic.

  Example: You can add gentle background noise to mimic a real environment, or leave it blank for a quieter experience.

  Add background noise for realism

Language

• You can select the language your AI Agent will use during conversations. This helps the AI Agent understand and speak to users in different languages or dialects.

  Select the AI Agent's language

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Boosted Keywords

• With Boosted Keywords, you can provide a list of specific words or names that your AI Agent will prioritize when transcribing voice interactions. This is useful for making sure important terms, like company or product names, are recognized correctly.

  List keywords for better transcription