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Data Source

A Data source is a system that stores information, which can be accessed and utilized by your AI Agent to deliver meaningful and accurate responses. Data sources enable your AI Agent to pull relevant data, learn patterns, and understand context, thereby enhancing its overall ability to interact effectively.

Knowledge Folders

Data sources are organized into Knowledge Folders — topic-based groups that give your AI Agent focused, accurate retrieval. Each folder acts as its own retrieval tool, so the agent knows exactly where to look depending on the query.

For example:

  • Product Docs → for product features and how-to questions
  • Policies & Guidelines → for compliance and policy questions
  • FAQs → for common questions and quick answers

See Knowledge Folders to learn how to set them up.

Supported Data Source Types

Data sources include:

  1. Text: Any textual content, such as plain text files or documents.
  2. Websites: Publicly available web pages or private sites with necessary access credentials.
  3. Files: Uploaded files like PDFs, Word documents, or spreadsheets.
  4. Quip: Collaborative documents stored within Quip.
  5. Notion: Structured pages and databases managed on Notion.
  6. GitHub Repositories: Code, documentation, or issues tracked within a GitHub repository.
  7. REST APIs: Interfaces that allow your AI Agent to fetch real-time data or interact with external systems.

By connecting these data sources to your AI Agent, you provide it with the resources necessary to adapt to your specific requirements, answer queries accurately, and offer users a seamless experience.

Data sources can be text files, websites, APIs, or collaborative platforms

Character Usage Overview

The Character Usage Overview panel tracks your data usage:

  • Total characters available based on your plan.

  • Characters consumed so far.

  • Characters remaining before reaching the limit.

    Character Usage Overview
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